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Terms and Conditions

Risk of Loss
Shipment of all items purchased from Mentor Group is made pursuant to purchase and shipping documents that may specify passage of title and risk of loss. This usually means that the risk of loss passes to you upon our delivery to the carrier. We will assist you in making a claim but cannot be responsible for loss in transit.

Poison Control Information
Where appropriate our products are listed with CHEMTREC® at 1-800-424-9300.

Material Safety Data Sheets
Material Safety Data Sheets (MSDS) will be sent to you the first time you order one of our products via the mail. You will receive a new MSDS for a product if the formula changes and you repurchase the product. You can have the MSDS sent with the product when shipped to you by simply requesting it. The information contained in an MSDS is based on data considered accurate in light of current formulation. However, no warranty is expressed or implied regarding the accuracy of this data or the results to be obtained from the use thereof. Mentor Group assumes no responsibility for personal injury or property damage caused by the use, storage, or disposal of the products in a manner not recommended on the product label. Users assume all risks associated with such off-label use, storage, or disposal of the product.

Awards and Imprinted Novelties
From time to time we may offer a cap, jacket, tool, pen, or some other item of limited value in appreciation of your business. The item, if any, will be shipped with your order and may be used for an internal contest award or put to use in your business. We cannot be responsible for the ultimate use of the product nor can we direct its use to a particular person.

Privacy Statement
When you visit the Mentor Group site or other branded Mentor Group sites, we collect some basic information that does not identify individual users. This includes which pages are visited, types of products purchased, and any feedback from our visitors. E-mail addresses are collected and may be used to notify customers about specials, site improvements, and upcoming events.

Mentor Group does not give out or sell your personal data. Access to your information is limited to our managers and account managers. If you do not wish to have your e-mail address on our e-mail list or for us to keep your personal information, please let us know by e-mail at, or by calling us at Toll-Free Number: 877-720-5700, or writing us at:

Mentor Group
P.O. Box 99117
Troy, MI 48099-9917

Copyright and Trademarks
Unless otherwise noted, all content and intellectual property appearing on this site, such as text, graphics, trademarks, logos, button icons, images, audio and video clips, and software, are the property of Mentor Group or its software suppliers and is protected by U.S. and international copyright law. Purchasers of our products may use our trademarks in maintenance and safety publications to specify the use of our products so long as the ownership by Mentor Group is acknowledged.

Applicable Laws
Consolidated Chemical Corporation in Troy, Michigan, USA, maintains this site for its international and domestic divisions and affiliated companies. As such, the laws of the State of Michigan will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time.

Contact Us

  1. You can send e-mail to
  2. You can send mail to the following postal address:
    PO Box 71550
    Madison Heights, MI 48071
  3. You can call 800-456-6255 in the USA.
  4. You can FAX the Webmaster at 248-585-7597 in the USA.




Call us at 877-720-5700

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